Problem Note 56843: Objects remain locked in SAS® Enterprise Case Management
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Cases, incidents, and subjects might incorrectly remain locked in SAS Enterprise Case Management. The problem might occur when you click the back button to return to the previous screen before the current screen is loaded.
To work around this problem, wait until all screens are finished loading before you click the back button. If an object is already locked, ask an administrator to unlock the object.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Solaris for x64 | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 |
| Linux for x64 | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
| Microsoft® Windows® for x64 | 6.1 | 6.3_M1 | 9.4 TS1M0 | 9.4 TS1M3 | ||
A fix for this issue for SAS Enterprise Case Management 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T72.html#56843A fix for this issue for SAS Enterprise Case Management 6.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U09.html#56843| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2016-03-14 11:58:53 |
| Date Created: | 2015-10-19 17:27:22 |